PRIVACY POLICY

 

1. Data Collection & Principles

Sameday Couriers Ltd is fully committed to protecting your privacy and managing your personal information transparently in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We collect only the vital information required to legally book, manage, and execute your same-day logistics requirements.

2. Types of Data We Collect

To process and schedule delivery bookings via our online freight platform, we collect the following basic parameters from the Client:

  • Full names and corporate identifiers of contact personnel at both collection and delivery sites.
  • Precise contact telephone numbers to facilitate dynamic operational updates during transit.
  • Complete collection and delivery routing addresses, including accurate alphanumeric postal codes.

3. Data Sharing & The Hybrid Fleet Model

Sameday Couriers Ltd operates using a dynamic hybrid fleet model composed of our internal employed courier drivers along with a nationwide network of external third-party subcontracted courier drivers. Your transit data, including site names, telephone numbers, and addresses, is shared strictly with the assigned driver handling your load. We certify that all internal drivers and external subcontractors are trusted, verified, and legally compliant with data security expectations, utilizing this data solely to execute the physical transport of the goods.

4. Retention & Security Controls

We implement rigid organizational and technical security measures to safeguard data against unauthorised modification or loss. Personal routing details are retained only as long as necessary to complete the invoicing cycle, fulfill tax tracking obligations, or resolve insurance issues arising from transit operations.

5. Rights of the Client

Under UK GDPR laws, you retain explicit rights regarding your personal records held by the Company. This includes the right to request access to your records, object to processing, or request the immediate deletion of your optional contact parameters by lodging a formal request directly to info@samedaycouriersltd.co.uk.